Terms of Service

By accessing or using Growth Labs' hosting services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

Growth Labs provides web hosting services including:

• WordPress hosting and management
• Website hosting and domain services
• Technical support and maintenance
• Security monitoring and backup services
• Performance optimization tools

Acceptable Use

You agree to use our services only for lawful purposes and in accordance with these terms. You must not:

• Violate any applicable laws or regulations
• Infringe on intellectual property rights
• Upload malicious code or viruses
• Engage in spamming or phishing activities
• Use excessive server resources
• Attempt to breach our security measures

Account Security

• Maintain the confidentiality of your account credentials
• Notify us immediately of any unauthorized access
• Use strong passwords and enable two-factor authentication
• Keep your contact information current

Payment Processing

• All fees are due in advance
• Payments are processed securely by third-party providers
• Automatic renewal unless cancelled
• Billing terms are presented at checkout
• Fees are generally non-refundable except where required by law or explicitly stated

Refund Policy

If a refund policy applies to your plan, it will be described at checkout or in your order confirmation.

Uptime Guarantee

• We aim for high availability (excluding scheduled maintenance)
• Planned maintenance will be announced in advance when possible
• Service credits may be available by agreement for extended outages

Support Response Times

• Response times vary based on request type and plan
• We prioritize urgent issues and critical outages
• Support availability may vary by channel

• Regular automated backups; retention varies by plan
• You are responsible for your own data backup
• We may remove inactive accounts after 90 days
• Data recovery services available for additional fees
• We are not liable for data loss or corruption

Termination by You

• Cancel anytime through your account dashboard
• Services continue until the end of billing period
• Data deletion after account closure

Termination by Us

We may suspend or terminate services for:

• Violation of these terms
• Non-payment of fees
• Abuse of resources or security violations
• Legal compliance requirements

Growth Labs' liability is limited to the amount paid for services in the preceding 12 months. We are not liable for indirect, incidental, or consequential damages. This limitation applies to the fullest extent permitted by law.

We reserve the right to modify these terms at any time. Changes will be posted on this page with an updated effective date. Continued use of our services constitutes acceptance of revised terms.

For questions about these Terms of Service, please contact us:

• Email: legal@growthlabs.hosting
• Phone: +1 (555) 123-4567
• Address: 123 Tech Park Drive, San Francisco, CA 94105